Terms of Service
Terms of Service
Last Updated: September 3, 2025
These Terms of Use govern your access to and use of the website and courier services provided by Express Courier Services. By using our site or services, you agree to these terms.
1. Acceptance of Terms
By using our website or services, you accept and agree to follow these Terms of Service and any relevant policies.
2. Services Overview
Express Courier Services specializes in secure, time-sensitive medical logistics across California—including same-day, STAT, and scheduled deliveries of pharmaceuticals, samples, and healthcare products.
3. Your Responsibilities
Provide accurate and lawful shipment data, including any special handling requirements (e.g., temperature control, medical sensitivity).
Ensure compliance with all applicable regulations, including HIPAA, FDA, and DEA standards.
Pay all applicable fees and charges as agreed.
4. Payment Terms & Service Charges
Service fees must be paid per your agreement or invoice. Additional fees may apply for special requests or rerouting. All charges will be disclosed before service confirmation.
5. Delivery Limitations
While we strive for prompt and secure delivery, we cannot guarantee delivery times due to factors outside our control (e.g., traffic, weather, regulatory delays).
6. Liability Limitations
We are not liable for indirect, incidental, or consequential damages.
Our total liability for any one delivery is limited to the service fees paid for that shipment.
7. Intellectual Property
All site content—including text, images, logos, and branding—belongs to Express Courier Services or its licensors. Unauthorized use or reproduction is prohibited.
8. Modifications & Termination
We may modify or suspend services or site functionality at any time. We are not liable for any impact or inconvenience this may cause.
9. Indemnity
You agree to indemnify Express Courier Services against any claims, damages, or losses resulting from your violation of these Terms or your shipment activities.
10. Governing Law & Disputes
These Terms are governed by California law. Disputes not resolved amicably shall be settled through arbitration in California.
11. Contact Us
If you have questions or concerns about these Terms or our policies, contact us at:
Email: [email protected]
Phone: +1 949-868-0022
